Look after member data the way the PDPA expects
Singapore's PDPA applies to volunteer-run clubs as much as to companies: if you hold members' names, contact details and NRIC numbers, you are responsible for protecting them. MemberGuard gives you the controls to do that. Compliance stays your organisation's responsibility; MemberGuard is the tool, not the policy.
Views this month
6
Changes this month
2
Restricted reveals
1
Recent activity
Viewed record
Grace Lim (Membership)
Changed billing email
Daniel Koh (Finance)
Revealed NRIC (restricted field)
Grace Lim (Membership)
Downloaded full export
Aisha Rahman (Administrator)
What MemberGuard gives you
- Built-in and custom staff roles
- Restricted fields and documents, with every reveal logged
- A log of who viewed or changed each record
- Erasure that keeps a record of what was done
- Member data hosted in Singapore
- Full export of your data at any time
Only the people who need it can see it
Staff get built-in roles — Membership, Finance, Management, Committee, Door staff — or custom ones. Mark a field such as NRIC as restricted and it shows as 'Restricted' to everyone without permission. Document categories can be restricted to named roles in the same way.
A record of who looked, and who changed what
Opening a member's record, revealing a restricted field and downloading a document are all logged. Every edit keeps the before-and-after values. The member's record shows who viewed and changed it, and the audit log cannot be edited or deleted by anyone in your organisation.
Erasure, done properly
Erasing a member removes their personal data, including their documents, and leaves a record with no personal data showing that the erasure happened and who authorised it. Financial records are kept for the retention period you set, with the member's details removed.
Hosted in Singapore, with every exception declared
Member data is stored on AWS in Singapore (ap-southeast-1), with a separate database for each organisation, and email is sent through AWS in Singapore. Services outside Singapore — Stripe, Xero, and Apple or Google Wallet — are used only if you or your members choose them, and are listed for you before you do.
Frequently asked
No software can do that on its own. Compliance depends on your policies, your consent notices and how your staff work. MemberGuard gives you the controls — limited access, logging, export and erasure — that make those obligations practical to meet.
Yes. The PDPA requires every organisation that collects personal data to appoint a Data Protection Officer. MemberGuard makes parts of the DPO's job easier, but the role stays with your organisation.
On AWS in Singapore (ap-southeast-1). If you choose Stripe for payments, connect Xero, or allow Apple and Google Wallet passes, those services process the relevant data outside Singapore under their own terms, and MemberGuard tells you before you switch them on.
See MemberGuard with your own membership rules
Book a demo and we'll walk through how your members join, renew, pay and come to events — using your tiers and fees.